CLIENT INFORMATION PAGE Terms and Conditions: Training and Content
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Thank
Thank you for engaging The Westwood Organisation Ltd (“TWO”) to assist with your immigration matter. Please read our client care letter and Terms and Conditions (section below), carefully.
In this Client Letter and the Terms and Conditions, TWO will be referred to as the “Consultancy”, “we” “our” or “us” and you the Client will be referred to as the “Client”, “you” or “your”.
Our Commitment
Fees
Cancellation
It is a requirement of booking that payments must be made before the date of the course. Your invoice will have been sent separately via email.
Fees paid for attendance at one of our training courses can be refunded for cancellation, in full, up to a month prior to the course.
If the cancellation occurs within the month before the course, there is a sliding scale for refunds (75% refund for cancellations during week 4; 50 % for cancellations during week 3 and 25% during week 2).
Any course cancelled in the week before the course will not be refunded.
You can switch the delegate attending at any time, and we will always work with you to switch your attendance to an alternative course at no penalty.
Thank