Meet The Team
Recruiting now... come and join us!
We are looking for a part time Customer Service Caseworker, ideally to start in October. The post holder will be responsible for providing generalist casework/administrative support to our small team. This will include liaising with our clients; organising key documentation; data entry into online forms and databases; and handling client queries.
The closing date for applications is Friday 28th August.
TWO is owned and run by Ian, a former Chief Immigration Officer with the UK Immigration Service. Ian has a wealth of experience gained through ten years of front line immigration work, in addition to ten years of private consultancy experience. As a former member of the Home Office staff, Ian has lots of interesting anecdotes that make his training unique (and surprisingly interesting!).
Ian is a regulated advisor with the OISC. He can offer advice on all personal immigration matters except for asylum claims. He is regulated to the highest possible level, meaning he has rights of audience at immigration tribunal.
Phone: 01293 889691 Ext: 301
Helen is our chief organiser, and keeps the office running smoothly while the rest of the team is often out on client sites or delivering training.
Helen works part time managing the office, and is typically the first point of contact for corporate and individual clients. Helen is super efficient and very friendly – give her a call to find out how we can help you.
Phone: 01293 889691 Ext: 303
Lucy is our senior consultant, and provides corporate client support. Having previously held responsibility for immigration compliance at the University of Southampton, she has useful experience of the hoops and hurdles of compliance. Lucy regularly conjures up client guidance notes to simplify Home Office jargon and save clients from the frustration of navigating the Home Office website.
Lucy is a regulated advisor with the OISC and a Chartered Member of the CIPD.
Phone: 01293 889691 Ext: 302
We have more consultants on standby that we regularly draft in when needed.
This enables us the flexibility to scale our solutions to your needs.
Our Partners in Australia...
Restless World are Australia's trusted UK visa experts with a long history of proven success. They have been lodging UK visas since 2004 and have successfully completed more than 20,000 applications to date. Their team of UK visa experts have over 30 years of combined experience in the UK visa and immigration industry! Backed by this history, and armed with ongoing knowledge of any current visa policy changes, no case is too complicated. With their 'no visa = no fee guarantee', you can take comfort in knowing that Restless World have you covered.
Passport Proven is an Identity Document Validation System. It is our sister business and was founded in 2013 to provide a tool to assist those with a need to establish the right to work or the right to rent in the UK, or to verify the identity of an individual. It is also of use to staff at universities and colleges dealing with student admissions.
How does it work?
Passport Proven is an interactive web-based, document-scanning app. It analyses features in a passport, biometric residence permit (BRP), EEA identity card and visa; thus helping our clients to establish the authenticity of a document and help a client establish the statutory excuse.
We know our stuff!
Our extensive knowledge of forged and counterfeit documents that we have developed through our work at Passport Proven forms the basis of many of our services here at TWO. It also means we can deliver interesting and informative training, as delegates have the opportunity to see examples of fake documents first hand. Find out more.
“You came up with just what I was thinking and hoping for; you are ahead of the game as always”.